Privacy and Disclaimer

 

This statement ('Privacy Policy') describes the information we collect about you and explains what may happen to that information. By using the VisitVineyards.com websites, you accept the Privacy Policy as detailed under the following headings:

 

1. VisitVineyards.com is committed to best-practice privacy standards

We are committed to protecting your personal information. Our policy is based on the National Privacy Principles, developed by the Office of the Australian Federal Privacy Commissioner which came into effect 21 December 2001. We also comply with further guidelines and laws introduced in Australia to strengthen protections for your privacy (eg anti-spam, etc).

 

2. Collecting information and unsubscribing

The only personal information we collect is what you tell us about yourself, for instance through competitions and newsletter registrations. We will use your personal information to notify you of updates to the web site and launch of our product via email or our newsletter, as agreed by you. Please contact us if you no longer wish to receive emails or newsletters from us.

 

3. Use of 'cookies'

Some VisitVineyards.com webpages use 'cookies' to help us remember who you are. Cookies are small pieces of information that are stored by your browser on your computer's hard drive for record-keeping purposes. Cookies help us provide you with services and features that are tailored to your needs when you visit the VisitVineyards.com web site again, and help save you download time.

Cookies in themselves do not personally identify users, although they do identify a user's browser(s). The cookies simply operate as a unique identifier. This lets us know what you find interesting and useful, which allows us to keep improving our web site and provide you with a personalised service.

Most web browsers are set to accept cookies. If you do not wish to receive any cookies you may set your browser to refuse them, although this means you may not be able to use certain features on our site and you may be required to re-enter your password more frequently.

 

4. Our use and disclosure of your personal information

VisitVineyards.com will not use or disclose any information about you without your consent unless legally required to do so or if we consider it necessary to:

  • implement our terms of service;
  • provide you with the service you have requested (this may require us to share your personal information with retailers/suppliers and other businesses who may supply or deliver our prizes etc);
  • protect the rights or property of VisitVineyards.com, any user of Visit Vineyards.com or any member of the public; or
  • lessen or prevent a serious threat to a person's life, health or safety. 

 

VisitVineyards.com will seek to take all reasonable steps to keep any information we hold about you secure, accurate and up to date. Your information is stored on secure servers which are protected in controlled facilities. We do not store any credit card details or other financial information. VisitVineyards.com will take all reasonable steps to ensure that our employees and contractors respect the confidentiality of any personal information held by VisitVineyards.com. You should notify us immediately if there is any unauthorised use of your information or any other breach of security. However, VisitVineyards.com does not accept responsibility for any consequences of the unauthorised access to your information.

 

5. How to access, correct or update your information

If at any time you want to know exactly what personal information we hold about you, you may request your details of that information by emailing us at privacy@visitvineyards.com.  We will endeavour to provide you with the Information within seven days. If you wish to correct or update your information, please email us.

 

6. What else you should know about privacy

You should always close your browser upon leaving the website, especially if you share a computer with someone else or are using a computer in a public place to ensure that others cannot access your personal information and correspondence. You are responsible for the security of and access to your own computer. Please be aware that personal information that you disclose in publicly accessible online forums, such as through email or chat sites, can be collected and used by others.

To the extent that you disclose information on the Internet to parties other than VisitVineyards®, different rules may apply to the use and disclosure of your personal information. Since we do not control the privacy policies of third parties, you are subject to their privacy customs and policies. We encourage you to read their privacy statements before you disclose your personal information to other parties.

Ultimately you are solely responsible for maintaining the secrecy of your username and passwords and any account information.

 

7. If you have a problem

Your custom is very important to us. If you have an enquiry relating to privacy or our Terms of Use, please email us. If you have any problems with our website or a general problem or complaint, please contact us. We will endeavour to address your concerns in the shortest possible time.

 

8. More on privacy

You can obtain further information about privacy in Australia and the protection of your personal information on the website of the Australian Federal Privacy Commissioner at www.privacy.gov.au